Privacy Policy for VIVASOPIC

Effective Date: December 16, 2024

At VIVASOPIC, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.vivasopic.com or make purchases from us.

1. Information We Collect

  • Personal Information: When you make a purchase or create an account, we collect personal information such as your name, address, email, phone number, and payment details. This allows us to process and fulfill your orders.
  • Non-Personal Information: We also gather information about your device, IP address, browser type, and browsing behavior on our website for analysis and website improvement.
  • Cookies and Tracking Technologies: We use cookies to improve your browsing experience and personalize your visits to our website. Cookies enable us to track your activity on our site and remember your preferences for future visits.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process and deliver your orders, including billing, shipping, and providing customer support.
  • Communication: To send order confirmations, shipping notifications, and any customer service updates.
  • Marketing and Promotions: With your consent, we may send promotional emails, newsletters, or other marketing materials. You can unsubscribe at any time.
  • Improvement of Services: To enhance the functionality of our website, personalize your user experience, and conduct analysis to optimize our products and services.

3. How We Protect Your Information

We implement several security measures to protect your personal information, including:

  • Encryption: All sensitive information, such as payment details, is encrypted during transmission via Secure Socket Layer (SSL) technology.
  • Data Storage: We store your personal information securely using industry-standard data protection methods, including firewalls and access control mechanisms.
  • Third-Party Payment Processors: We work with trusted third-party payment processors to ensure that your payment details are securely handled.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers who help us operate our business and provide services to you. These include:

  • Payment Processors: To facilitate payment transactions.
  • Shipping Providers: To deliver your orders.
  • Service Providers: To conduct website analysis, marketing, and other necessary services.
  • Legal Compliance: We may disclose your information to comply with legal obligations, prevent fraud, or respond to lawful requests by public authorities.

5. Your Rights and Choices

  • Access and Update: You can request to access or correct your personal information at any time by logging into your account or contacting us directly.
  • Opt-Out: You may opt out of receiving marketing emails by clicking the “unsubscribe” link in any email we send or by contacting us directly.
  • Data Deletion: You can request that we delete your personal data, subject to legal requirements and business needs.

6. Third-Party Links

Our website may contain links to other websites that are not operated by VIVASOPIC. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a new “Last Revised” date.

Last Revised: December 16, 2024